The Branch Manager (BM) is not directly involved in matters of the front office customer service. As he is not interested in this concern

Unless there is some issue which is beyond the level of the front line staff.

As he is not concerned in this matter.

Unless he is directed by higher authorities.

The Branch Manager of bank is responsible to perform functions except

Loan proposals beyond his sanctioning powers

Conduct periodical meetings of all staff members

To ensure that the ambience in the branch premises is very pleasant

Loan proposals beyond his sanctioning powers

He may arrange for ‘mass contact’ programs

Unless there is some issue which is beyond the level of the front line staff.

Loan proposals beyond his sanctioning powers

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