Banking Quiz-4

Question 1

The Branch Manager (BM) is not directly involved in matters of the front office customer service.

As he is not interested in this concern

Accepted Answer

Unless there is some issue which is beyond the level of the front line staff.

Answer

As he is not concerned in this matter.

Answer

Unless he is directed by higher authorities.

Answer

None of these

Question 2

Which office of the Bank is known as the SWEAT shop?

Accepted Answer

Back Office

Answer

Front Office

Answer

Middle Office

Answer

Central office

Question 3

The Branch Manager of bank is responsible to perform functions except

Accepted Answer

Loan proposals beyond his sanctioning powers

Answer

Conduct periodical meetings of all staff members

Answer

To ensure that the ambience in the branch premises is very pleasant

Answer

He may arrange for &lsquo;mass contact&rsquo; programs

Question 4

Officers holding keys to the Drill door of the vault are called vault _____.

Accepted Answer

Custodian

Answer

Operator

Answer

Guard

Answer

Manager

Question 5

In ________, RBI relaxed its policy for opening of new bank branches.

Accepted Answer

Sept, 2013

Answer

Sept, 2012

Answer

Oct, 2012

Answer

Oct, 2013

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