Front Office Operations Quiz-13

Of the following listed items, which one is a front office personnel are permitted to wear when in the department?

Find the odd one out in grooming standards for men:

In hotel industry, looks make a lot of difference. One feels very reassured when other people admire them and prefer to associate with them as they find them good. It boosts _______ of an employee.

When on duty, a man's shirt should:

Mr. David and his family from Australia came to visit the outskirts of Rajasthan. They have a plan to spend a week there to explore the beauty of villages in India. As their children are young, they took part in some adventurous activities after which they had some minor injuries. They rushed the children to a hospital which is located very far from their stay, as they could not find one in the nearby place. According to you which component of tourism is missing in this place?

A group of people went for a pilgrimage to Vaishno Devi Temple where they did not find a hotel accommodation as it was season time and all the hotels in the region were fully occupied with the guest. Later they had to adjust in a “Dharamshala”, where only minimal facilities were offered to them. This accommodation sector is known as:

India is a large market for travel and tourism. It offers a diverse portfolio of niche tourism products - cruises, adventure, medical, sports, MICE, eco-tourism, and religious tourism etc. India has been recognized as a destination for spiritual tourism for domestic and international tourists. In 2020, the travel & tourism industry’s contribution to the GDP was US Dollar 121.9 billion; this is expected to reach US Dollar 512 billion by 2028. Tourists’ initial expenditure in the country creates revenue for hotels, restaurants, travel agents and other tourist services etc. This economic influence of tourism is termed as:

Kumar applied for the post of a Marketing Manager in a company after seeing the job vacancy in a leading newspaper. After one week he received a letter from the company by post mentioning that he did not attach the copies of his experience certificate and the company wants all the documents on an urgent basis. Later he sent all the necessary documents. He received interview card after 15 days and got selected in the interview. Which modes of communication occurred in the given situation?

A room was booked for a VIP in Sea Pearl Hotel, Mumbai. Front Office Manager and his team made all necessary arrangement for the VIP check-in, to make the stay comfortable for the guest. But the manager failed to communicate regarding this to the General Manager of the hotel. The type of barrier in the above situation is termed as:

A walk-in guest approach front office staff to inquire about room availability. He noticed the staff at the front desk stands his arms crossed in front of the chest. This body language of the staff indicates that, he is: