Customer Relations Quiz

Advance Letting Chart is a:

The practice of taking booking for more rooms than the rooms available is called:

The type of reservation in which the offer has a cut-off date?

Two or more business organizations, like Airline and Hotels, promoting each other’s business for mutual gain is termed as:

The department often regarded as a passive department in hotel is:

What is the latest practice adopted by hotels to ensure no one can trespass on the guest floors?

The key that is capable of opening all guest room doors, even when they are double locked.

Which of the following help to reduce the frequency of mechanical complaints in a hotel?

Hotels generally have little or no control over the circumstances surrounding this particular complaint:

According to Ecotourism Society Pakistan (ESP), which of the following activity is discouraged in fragile areas: