ITIL V4 Basics: A Quick Quiz!
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10 Questions
Popular Questions In ITIL V4 Basics: A Quick Quiz!
What is ITIL primarily focused on?
ITIL V4's Guiding Principles help with:
Which ITIL V4 concept focuses on co-creating value with stakeholders?
What does 'Continual Improvement' mean in ITIL V4?
Which practice is about restoring normal service operation as quickly as possible?
What is a 'problem' in ITIL V4 terms?
Which ITIL V4 practice manages changes to services?
What does 'Value' mean in the context of ITIL V4?
What is the 'Service Value System' (SVS) in ITIL V4?
What does the ITIL V4 guiding principle 'Progress iteratively with feedback' mean?