What is the primary goal of mediation in conflict resolution?

To facilitate a mutually agreeable solution

To determine who is right or wrong

What is 'groupthink' and how does it typically impact conflict?

Lack of critical evaluation; can exacerbate conflict

Critical evaluation of all options; reduces conflict

Lack of critical evaluation; can exacerbate conflict

Independent decision making; eliminates conflict

Open dissent allowed; resolves conflict

Best Alternative To a Negotiated Agreement

Best Available Transaction Network Association

Balanced Approach To Negotiating Assistance

Basic Agreement Terms and Negotiation Assistance

To facilitate a mutually agreeable solution

Lack of critical evaluation; can exacerbate conflict

Best Alternative To a Negotiated Agreement

Difficulty Level :

10 Questions